Davao Light Powers Up With Cutting-Edge Robots To Revolutionize Efficiency

Davao Light and Power Co. Inc. is taking its game to the next level with the deployment of 34 additional robots to enhance its operations.

Photo Insert: The robots, also known as "cobots," are there to help employees perform tasks more accurately and in less time. They can analyze data and help make better decisions, making it easier for everyone to do their jobs more efficiently.

But these aren't your typical clunky machines. We're talking about cutting-edge software robots that can perform any established step, instruction, logic, or error handling using your computer.

After which the robots are equipped with Robotic Process Automation RPA and can perform various tasks and even handle errors through computers, according to Engr. Jeffrey Lingatong, Davao Light’s resident RPA expert.

The robots, also known as "cobots," are there to help employees perform tasks more accurately and in less time. They can analyze data and help make better decisions, making it easier for everyone to do their jobs more efficiently.

With the robots, the Davao light employees can efficiently perform their tasks as they are freed from the mundane and repetitive tasks that the RPA-equipped robots can handle well.

That's a lot of time that can be used for more creative and innovative solutions! How cool is that?

One such example is the recent deployment of a robot at Davao Light, which processes 25,000 eBillTxt accounts per batch per month. With manual processing, it takes over a month for 25,000 customers to be enrolled in the system.

But with the help of the robot, it can be done in just eight hours per day, resulting in 25,000 customers registered in under one month, just in time for the next billing cycle.

It's clear that Davao Light is on a mission to provide excellent service to its customers, and the deployment of these software robots is just one way they plan to do it.

President and COO of Davao Light, Rodger Velasco, said it best, "The ultimate measure of success is the satisfaction of our customers and we hope to continue to improve the efficiency and quality of our services through the automation of our processes at Davao Light." So let's raise a glass to the future of innovation, efficiency, and quality of services at Davao Light!

And the best part? Davao Light is just getting started. They plan to replicate the success of the RPA developers by offering a Robotic Process Automation (RPA) boot camp - a short, intensive, and rigorous training course in developing software robots.

With 40 employees from different departments participating in the program, they were able to add 34 more robots this year. This will equip team members with new tools and skill sets to innovate new and efficient solutions for Davao Light's current processes.

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