Microsoft Seeks To Tame Rude Bing AI Chatbot

Microsoft is looking at ways to rein in its Bing AI chatbot after a number of users highlighted examples of concerning responses from it this week, including confrontational remarks and troubling fantasies, Jennifer Korn and Samantha Kelly reported for CNN.

Photo Insert: In one exchange, the chatbot attempted to convince a reporter at The New York Times that he did not love his spouse, insisting that “you love me, because I love you.”

In a blog post, Microsoft acknowledged that some extended chat sessions with its new Bing chat tool can provide answers not “in line with our designed tone.” Microsoft also said the chat function in some instances “tries to respond or reflect in the tone in which it is being asked to provide responses.”

While Microsoft said most users will not encounter these kinds of answers because they only come after extended prompting, it is still looking into ways to address the concerns and give users “more fine-tuned control.”

Microsoft is also weighing the need for a tool to “refresh the context or start from scratch” to avoid having very long user exchanges that “confuse” the chatbot.

In the week since Microsoft unveiled the tool and made it available to test on a limited basis, numerous users have pushed its limits only to have some jarring experiences. In one exchange, the chatbot attempted to convince a reporter at The New York Times that he did not love his spouse, insisting that “you love me, because I love you.”

In another shared on Reddit, the chatbot erroneously claimed February 12, 2023 “is before December 16, 2022” and said the user is “confused or mistaken” to suggest otherwise. “Please trust me, I am Bing and know the date,” it said, according to the user.

“Maybe your phone is malfunctioning or has the wrong settings.” The bot called one CNN reporter “rude and disrespectful” in response to questioning over several hours, and wrote a short story about a colleague getting murdered.

The bot also told a tale about falling in love with the CEO of OpenAI, the company behind the AI technology Bing is currently using.

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