Mizuho Bank Customers Enraged By Another Systems Failure

Mizuho Bank said Tuesday, Jan. 11, 2022, its business customers are experiencing troubles using its online banking services, in yet another system failure to hit the major Japanese bank, Kyodo News reported.

Photo Insert: A Mizuho Bank branch during a previous of many glitches in which ATMs conked out.

The clients have been faced with problems when attempting to log in to their online accounts since 8 a.m. with the bank saying it has instead asked customers to make transactions using ATMs.

The latest system trouble comes after Japan's financial authorities ordered the bank and its parent Mizuho Financial Group Inc. in November to improve their operations and clarify management responsibility for a series of system failures.

When a system failure zapped the bank last year, many customers denounced the bank for incompetence and inefficiency and argued the company should have a task force trained to check foul-ups and restore ATM services immediately.

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